Terms of service

OVERVIEW
Welcome to Evope Nutricare!
The terms "we," "us," "our," and "Evope Nutricare" refer to Evope Nutricare, its owners, affiliates, employees, and authorized representatives.
Evope Nutricare operates this website, online store, and all related content, products, services, features, and tools (collectively referred to as the "Services") to provide customers with a secure and convenient shopping experience.
These Terms of Service ("Terms"), together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies referenced on this website, govern your access to and use of our Services.
By visiting, accessing, browsing, or purchasing products from our website, you acknowledge that you have read, understood, and agreed to be bound by these Terms.
If you do not agree with any part of these Terms, you should discontinue the use of our Services immediately.
We reserve the right to modify, update, or replace these Terms at any time. Continued use of our Services after any changes constitutes your acceptance of those changes.

SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you confirm that you are at least 18 years of age or have obtained the consent of your parent or legal guardian to use our Services.
You agree to provide accurate, complete, and up-to-date information when creating an account or placing an order, including your name, email address, billing address, shipping address, phone number, and payment details.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities carried out under your account.

You agree not to:

• Share your login credentials with others.
• Sell, transfer, or assign your account.
• Create fraudulent or misleading accounts.
• Use another person's account without authorization.

Evope Nutricare reserves the right to suspend, restrict, or terminate any account found to be involved in fraudulent, abusive, or unlawful activities.

SECTION 2 – OUR PRODUCTS
Evope Nutricare strives to ensure that all product descriptions, ingredient information, nutritional values, images, and specifications displayed on our website are accurate and up to date.
However, actual product packaging, colors, labels, or appearance may vary slightly due to manufacturing updates, printing variations, lighting conditions, or differences in display settings across devices.
We reserve the right to modify product formulations, ingredients, packaging, pricing, availability, specifications, or discontinue any product at any time without prior notice.
We also reserve the right to limit the quantity of products sold to any customer, household, business, or geographic region where necessary.

Health Disclaimer
Evope Nutricare offers sports nutrition and dietary supplements designed to support an active lifestyle and fitness goals.
Our products are not intended to diagnose, treat, cure, or prevent any disease.
Results may vary from person to person depending on factors including age, genetics, diet, exercise routine, lifestyle, and overall health.
Customers should consult a qualified healthcare professional before consuming any dietary supplement, especially if they:
 Are under 18 years of age
💠 Are pregnant or breastfeeding
💠 Have any medical condition
💠 Are taking prescription medication
💠 Have known allergies or ingredient sensitivities
Always read the product label, ingredient list, warnings, directions for use, and storage instructions before consuming any product.

SECTION 3 – ORDERS
By placing an order through our website, you are making an offer to purchase products from Evope Nutricare.
All orders are subject to acceptance and availability.
Evope Nutricare reserves the right to accept, reject, cancel, or limit any order at its sole discretion, including but not limited to situations involving:
💠 Pricing errors
💠 Product availability
💠 Suspected fraudulent activity
💠 Payment verification issues
💠 Incorrect customer information
💠 Violation of these Terms
An order is considered accepted only after successful payment authorization and confirmation by Evope Nutricare.
Customers are responsible for reviewing all order details carefully before completing their purchase.
Once an order has been processed or dispatched, cancellation requests may not be possible. Please refer to our Refund Policy for information regarding returns, exchanges, and refunds.
By purchasing products from Evope Nutricare, you confirm that the products are intended for your personal use only and not for unauthorized commercial resale, redistribution, or export.

SECTION 4 – PRICES AND BILLING
All prices displayed on our website are listed in Indian Rupees (INR) unless otherwise stated.
Applicable taxes, shipping charges, promotional discounts, or other fees will be calculated and displayed during checkout before payment is completed.
Prices, discounts, offers, and promotional campaigns may change without prior notice.
We reserve the right to correct pricing errors, cancel orders placed at incorrect prices, or refuse orders affected by technical or pricing mistakes.
You agree to provide accurate and complete billing, payment, and account information for all purchases made through our website.

By placing an order, you represent and warrant that:
💠 You are legally authorized to use the selected payment method.
💠 The payment information provided is accurate and complete.
💠 Sufficient funds or credit are available to complete the transaction.
💠 You agree to pay all applicable charges, including taxes, shipping fees, and any other charges displayed during checkout.
 Failure to provide accurate billing information may result in order cancellation or delays in processing.

SECTION 5 – SHIPPING AND DELIVERY
Evope Nutricare aims to process and dispatch all confirmed orders as quickly as possible. Estimated delivery timelines displayed on our website are provided for reference only and are not guaranteed.
Delivery times may vary depending on your location, courier partner availability, weather conditions, public holidays, customs clearance (for international shipments), or other circumstances beyond our reasonable control.
Once an order has been handed over to our courier partner, the risk of loss or damage passes to the customer, except where otherwise required by applicable law.
Customers are responsible for providing a complete and accurate shipping address. Evope Nutricare shall not be responsible for delays, failed deliveries, or additional shipping charges resulting from incorrect or incomplete shipping information provided by the customer.
For complete details regarding processing times, shipping charges, international shipping, cancellations, and delivery, please refer to our Shipping Policy.

SECTION 6 – INTELLECTUAL PROPERTY
All content available through the Services, including but not limited to our trademarks, logos, brand names, product names, formulations, packaging designs, labels, product images, graphics, videos, audio, website design, text, icons, documents, marketing materials, and other content, is the exclusive property of Evope Nutricare or its licensors and is protected under the applicable intellectual property laws of India and other applicable international laws.
You may access and use our Services solely for your personal and non-commercial use.
You may not, without our prior written permission:
💠 Copy, reproduce, distribute, modify, publish, or republish any content.
💠 Create derivative works based on our content.
💠 Use our trademarks, logos, product names, or branding.
💠 Download, scrape, extract, or commercially exploit any part of our website or Services.
💠 Use our content for advertising or commercial purposes.
All rights not expressly granted under these Terms remain reserved by Evope Nutricare.
Unauthorized use of our intellectual property may result in civil and/or criminal action under applicable law.

SECTION 7 – OPTIONAL TOOLS
Our Services may include access to third-party tools or services that are provided for your convenience.
These tools are made available on an "as is" and "as available" basis without warranties, representations, or guarantees of any kind.
Evope Nutricare does not monitor, control, endorse, or assume responsibility for the functionality, accuracy, availability, or reliability of any third-party tools.
Your use of such tools is entirely at your own risk, and you are responsible for reviewing and accepting the applicable terms and privacy policies of the respective third-party providers.
We may introduce new features, tools, or services in the future. Unless otherwise stated, such features shall also be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
Our website may contain links to third-party websites, applications, payment gateways, or other online resources for your convenience.
These third-party websites operate independently and are not controlled by Evope Nutricare.
We do not guarantee the accuracy, availability, security, or reliability of any third-party website, product, service, or content.
Your interaction with any third-party website is entirely at your own risk, and we recommend that you carefully review their respective terms, privacy policies, and practices before engaging in any transaction.
Evope Nutricare shall not be liable for any loss, damage, or inconvenience arising from your use of any third-party website or service.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
This section is required by Shopify and should not be modified or removed.
Evope Nutricare is powered by Shopify, which enables us to provide the Services to you. However, all products sold through this website are offered directly by Evope Nutricare.
By using our Services, you acknowledge and agree that Shopify is not responsible for any aspect of your purchases, including product quality, fulfillment, shipping, refunds, warranties, or customer support.
You expressly release Shopify and its affiliates from any claims, liabilities, damages, or losses arising from transactions made directly with Evope Nutricare.

SECTION 10 – PRIVACY POLICY
Your privacy is important to us.
All personal information collected through our website is handled in accordance with our Privacy Policy, which explains how we collect, use, store, process, and protect your personal information.
By using our Services, you acknowledge that you have read and agreed to our Privacy Policy.
As our website is hosted on Shopify, certain information may also be collected and processed by Shopify and its trusted service providers to facilitate secure payment processing, order fulfillment, fraud prevention, website functionality, and customer support.
For more information regarding how we handle your personal information, please review our Privacy Policy available on this website.

SECTION 11 – FEEDBACK
If you submit, upload, post, email, or otherwise provide us with any suggestions, ideas, reviews, comments, testimonials, recommendations, proposals, or other feedback ("Feedback"), you grant Evope Nutricare a worldwide, perpetual, irrevocable, royalty-free, transferable, and sublicensable right to use, reproduce, modify, publish, distribute, display, translate, and otherwise use such Feedback for any lawful purpose, including improving our products, services, marketing, and customer experience.
You acknowledge and agree that:
💠 Your Feedback is original and does not infringe the rights of any third party.
💠 You have all necessary rights to submit such Feedback.
💠 Any opinions expressed in your Feedback are truthful and based on your genuine experience.
💠 You will not submit false, misleading, defamatory, abusive, unlawful, or offensive content.
We are under no obligation to:
💠 Keep any Feedback confidential.
💠 Compensate you for any Feedback.
💠 Respond to every Feedback submission.
Evope Nutricare reserves the right, but is not obligated, to review, edit, refuse, or remove any Feedback that violates these Terms or applicable law.

SECTION 12 – ERRORS, INACCURACIES AND OMISSIONS
Occasionally, information available on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, ingredients, nutritional information, pricing, promotions, availability, shipping charges, transit times, or other content.
Evope Nutricare reserves the right to:
💠 Correct any errors, inaccuracies, or omissions.
💠 Update or modify website content without prior notice.
💠 Cancel or refuse orders placed based on incorrect information.
💠 Change product specifications, packaging, or availability whenever necessary.
Such corrections may be made at any time, including after an order has been placed.
If an order is cancelled due to an error in pricing or product information, any payment received will be refunded using the original payment method.

SECTION 13 – PROHIBITED USES
You agree to use our Services only for lawful purposes and in accordance with these Terms of Service.
You must not use our Services:
💠 For any unlawful or fraudulent purpose.
💠 To violate any applicable laws or regulations.
💠 To infringe upon the intellectual property rights of Evope Nutricare or any third party.
💠 To upload or transmit viruses, malware, ransomware, or other harmful software.
💠 To interfere with the operation, security, or functionality of our website.
💠 To attempt unauthorized access to our servers, databases, or systems.
💠 To collect or misuse personal information belonging to other users.
💠 To impersonate another individual, organization, or business.
💠 To submit false reviews or misleading information.
💠 To use automated bots, scraping software, crawlers, data extraction tools, or similar technologies without our written permission.
💠 To engage in activities that may damage the reputation or operation of Evope Nutricare.
Violation of these Terms may result in suspension or permanent termination of your access to our Services without prior notice.

SECTION 14 – TERMINATION
Evope Nutricare reserves the right to suspend, restrict, or terminate your access to our website or Services at any time, with or without prior notice, if we reasonably believe that you have violated these Terms of Service, applicable law, or engaged in fraudulent, abusive, or harmful activities.
Termination of your access shall not affect any rights or obligations that arose prior to the date of termination.
Upon termination:
💠 Your right to access and use our Services will immediately cease.
💠 Any outstanding payment obligations will remain payable.
💠 Any provisions that by their nature should survive termination shall continue to remain in effect.
These include, but are not limited to:
💠 Intellectual Property
💠 Feedback
💠 Disclaimer of Warranties
💠 Limitation of Liability
💠 Indemnification
💠 Privacy Policy
💠 Governing Law
💠Any other provision intended to survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
The information provided on our website is intended for general informational and educational purposes only. While Evope Nutricare strives to ensure that all information is accurate and up to date, we do not guarantee the completeness, accuracy, reliability, or availability of any content published on our website.
All products and Services offered by Evope Nutricare are provided on an "as is" and "as available" basis without any express or implied warranties, except where such warranties cannot be excluded under applicable law.
To the fullest extent permitted by applicable law, Evope Nutricare disclaims all warranties, including but not limited to:
💠 Merchantability
💠 Fitness for a particular purpose
💠 Non-infringement
💠 Accuracy or completeness of website content
💠 Continuous or uninterrupted availability of the Services
💠 Freedom from viruses or other harmful components
We do not guarantee that our website will always operate without interruption, delay, or technical errors.
Your use of our Services is entirely at your own risk.

Medical Disclaimer
The information provided on this website, including product descriptions, nutritional information, blog articles, fitness content, and educational materials, is intended solely for general informational purposes.
Nothing on this website should be interpreted as medical advice, diagnosis, treatment, or professional healthcare guidance.
Our sports nutrition products are not intended to diagnose, treat, cure, or prevent any disease.
Always consult a qualified physician, dietitian, or other licensed healthcare professional before using any dietary supplement, particularly if you:
💠 Are under 18 years of age.
💠 Are pregnant or breastfeeding.
💠 Have any medical condition.
💠 Are taking prescription medications.
💠 Have known allergies or food sensitivities.
Individual results may vary based on genetics, nutrition, exercise, lifestyle, health status, and product usage.

Supplement Usage Disclaimer
Customers are solely responsible for reading and following all product labels, ingredient lists, nutritional information, warnings, dosage instructions, and storage guidelines before consuming any product purchased from Evope Nutricare.
Failure to follow the recommended serving size or usage instructions may increase the risk of unwanted effects.
Evope Nutricare shall not be responsible for any adverse reactions, allergic responses, misuse, overconsumption, improper storage, combination with other supplements or medications, or use of products contrary to the instructions provided on the product packaging.
Customers with known allergies should carefully review the ingredient list before purchasing or consuming any product.

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted under applicable law, Evope Nutricare, its owners, directors, employees, affiliates, distributors, service providers, and partners shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to:
💠 The use or inability to use our website or Services.
💠 The purchase or use of any product.
💠 Delays in delivery caused by third-party courier services.
💠 Website interruptions or technical issues.
💠 Errors or omissions in website content.
💠 Product misuse or failure to follow usage instructions.
💠 Allergic reactions, ingredient sensitivities, or individual intolerance.
💠 Excessive consumption or combining products with other supplements or medications without professional advice.
💠 Improper storage or handling of products after delivery.
💠 Any loss of profits, revenue, business opportunities, goodwill, or data.
Nothing in these Terms shall exclude or limit liability where such exclusion is prohibited under applicable law.

SECTION 17 – INDEMNIFICATION
You agree to defend, indemnify, and hold harmless Evope Nutricare, its owners, employees, affiliates, licensors, service providers, contractors, and partners from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:
💠 Your violation of these Terms of Service.
💠 Your misuse of our website or Services.
💠 Your violation of any applicable law or regulation.
💠 Your infringement of any intellectual property or other legal rights of any third party.
💠 Any false, misleading, or fraudulent information submitted by you.
💠 Any claims arising from your improper use or misuse of products purchased from Evope Nutricare.
Where legally permitted, Evope Nutricare reserves the right to assume exclusive control of the defense and settlement of any matter subject to indemnification, and you agree to cooperate fully in such proceedings.

SECTION 18 – SEVERABILITY
If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable under applicable law, that provision shall be enforced to the maximum extent permitted by law, and the remaining provisions shall continue in full force and effect.
The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision contained in these Terms.

SECTION 19 – WAIVER AND ENTIRE AGREEMENT
Failure by Evope Nutricare to enforce any provision of these Terms shall not be considered a waiver of our right to enforce such provision at any later time.
These Terms of Service, together with our Privacy Policy, Refund Policy, Shipping Policy, and any other policies published on our website, constitute the complete agreement between you and Evope Nutricare regarding your use of our Services.
These Terms supersede all previous communications, understandings, proposals, and agreements, whether oral or written, relating to the Services.
Any ambiguity in the interpretation of these Terms shall not be interpreted against the drafting party.

SECTION 20 – ASSIGNMENT
You may not assign, transfer, delegate, or otherwise transfer your rights or obligations under these Terms of Service without our prior written consent.
Evope Nutricare reserves the right to assign, transfer, or delegate these Terms, in whole or in part, to any affiliate, successor, purchaser, or other legal entity without prior notice to you.

SECTION 21 – GOVERNING LAW AND JURISDICTION
These Terms of Service shall be governed by and interpreted in accordance with the laws of India, without regard to any conflict of law principles.
Any dispute, claim, or legal proceeding arising out of or relating to these Terms of Service, your use of our Services, or the purchase of products from Evope Nutricare shall be subject to the exclusive jurisdiction of the competent courts located in New Delhi, India.
Before initiating any legal proceedings, both parties agree to make reasonable efforts to resolve disputes amicably through good-faith discussions.

SECTION 22 – CHANGES TO THESE TERMS OF SERVICE
Evope Nutricare reserves the right to update, modify, or replace any part of these Terms of Service at any time.
Any changes will become effective immediately upon publication on this website unless otherwise required by applicable law.
It is your responsibility to review these Terms periodically to stay informed of any updates.
Your continued use of our Services after any modifications have been posted constitutes your acceptance of the revised Terms of Service.

SECTION 23 – CONTACT INFORMATION
If you have any questions, concerns, or require assistance regarding these Terms of Service, please contact us using the details below:
Evope Nutricare
Email: support@evopenutricare.com
Phone: +91 74949 77748
Registered Address:
DDA Flat No. C-4E/322, Ground Floor,
Janakpuri,
New Delhi – 110058,
Delhi, India
Customer Support Hours:
Monday – Saturday
10:00 AM – 6:00 PM (IST)